Privacy Policy
Effective: September 25, 2026
This policy explains, in plain language, what the Go Drama app accesses, collects, uses, and shares — and the choices you have, including how to delete your account and data.
Who we are
This Privacy Policy applies to the Go Drama mobile app ("Go Drama", "we", "us"), as published under the developer name shown on its Google Play and App Store listings, and to this website. If you have any questions about this policy, contact us at support@godrama.app.
Information we collect
Account data: when you sign in with Google or Facebook we receive your name, email address, and profile photo; guests are identified by a random on-device identifier. Profile data: display name and profile picture you choose to upload. Watch activity: series and episodes you watch, watch progress and history, favorites, downloads, and search queries. Device and diagnostics: device model, operating system and app version, IP address, crash reports, performance data, and limited session-replay data used to diagnose errors. Purchase data: subscription status and coin-pack transactions processed by Apple App Store or Google Play through our subscription provider. Advertising data: device advertising identifiers and ad interactions collected through Google Mobile Ads.
How we use information
We use your information to operate Go Drama and keep you signed in across devices; to personalize recommendations and remember watch progress; to administer coins, rewards, VIP subscriptions, and customer support; to measure performance, fix crashes, and prevent fraud and abuse; and to communicate important service updates. We do not use your personal information for purposes incompatible with these without telling you first.
Sharing and service providers
We do not sell your personal information. We share data only with service providers that process it on our behalf under contractual safeguards: Supabase (hosting, authentication, and database), Google Mobile Ads (advertising), RevenueCat (subscription and purchase management), Sentry (crash and error monitoring), and Google and Meta (when you choose to sign in with them). We may also disclose information where required by law or to protect the safety, rights, and integrity of our users and service.
Advertising and your choices
Viewers without VIP may see ads served by Google Mobile Ads. Ads are shown in a non-personalized mode until you give consent through the consent messages shown in the app where required (for example in the EEA/UK). You can also limit ad personalization at any time in your device settings (Google Settings > Ads on Android; Privacy & Security > Tracking on iOS). Subscribing to VIP removes ads from the viewing experience.
Subscriptions and purchases
VIP subscriptions and coin packs are billed by Apple App Store or Google Play, not by us, and are subject to the store's payment terms. Subscriptions renew automatically each billing period until cancelled in your store account settings; trials convert to paid billing unless cancelled before they end. We receive only purchase confirmations needed to unlock your entitlements.
Data retention
We keep account data for as long as your account is active. Watch history, favorites, and preferences are kept until you delete them or delete your account. Crash and analytics data is kept in aggregated or de-identified form for up to 24 months. Where we must retain limited records for security, fraud prevention, tax, or legal compliance, we keep only what is necessary and only for as long as required.
Deleting your account and data
You can delete your Go Drama account and associated data at any time from the app (Profile > Settings > Delete Account) or by requesting deletion through our web page at godrama.app/delete or by emailing support@godrama.app from the address linked to your account. Deletion permanently removes your profile, watch history, favorites, rewards, and coins; active VIP subscriptions must additionally be cancelled in your store settings to stop future billing. We complete deletion requests within 30 days, except for records we are legally required to retain.
AI-generated content
Parts of our catalog, including artwork and video elements, are produced with the help of generative AI. We review catalog content against our policies, and you can report any title or episode you find offensive from the in-app Help & Feedback screen so our team can review and act on it.
Children
Go Drama is not directed to children under 13, and our catalog may include mature themes intended for older audiences. If you are below the age required in your country to consent to data processing or to access mature content, please do not use the app. If we learn that we have collected personal information from a child under 13, we will delete it.
Security
Your data is encrypted in transit using industry-standard TLS and stored with reputable cloud providers that encrypt data at rest. No method of transmission or storage is completely secure, but we apply reasonable technical and organizational measures and limit internal access to personal information.
Changes to this policy
We may update this policy as the app evolves or as laws change. Material changes will be announced in the app, and the current version with its effective date is always published on this page.